Kyle Murphy

Harnessing AI for Small and Medium-Sized Businesses: Insights from Kyle Murphy

Welcome to my blog, where I, Doug Thorpe, host of the “Leadership Powered by Common Sense” podcast, share insights and lessons from the world of business leadership. In a recent episode, I had the pleasure of sitting down with Kyle Murphy, an expert in leveraging artificial intelligence (AI) for small and mid-cap businesses. Today, I want to delve into the key takeaways from our conversation and explore how AI can be a game-changer for entrepreneurs and business owners.

The AI Explosion and Its Impact on Business

AI technology has seen an unprecedented explosion in the last year, and it’s reshaping the way businesses operate. For smaller and medium-sized businesses, the challenge lies in competing with billion-dollar companies that can afford to build large language models. Kyle Murphy’s expertise is in helping these businesses understand how they can leverage AI using existing tools such as Bard, Google Gemini, and ChatGPT.

Identifying Use Cases for AI Integration

One of the main lessons from our discussion was the importance of identifying and understanding specific use cases for AI within a business. Kyle emphasizes that it’s not about having the resources to build complex AI systems but rather fitting AI tools and functionalities into your business to enhance competitiveness. By doing so, businesses can think faster, strategize more effectively, and gain a deeper understanding of their ideal customers.

AI Tools: A Catalyst for Content and Strategy

SEO and Content Generation

We explored the benefits of AI tools like Bard for SEO and content generation. Kyle shared his daily use of AI tools, which have become invaluable for accelerating the drafting process and creating content schedules. This is a testament to how AI can streamline operations and boost productivity.

Graphic Generation and Marketing Strategies

Our conversation also touched on the use of AI-powered tools for graphic generation and marketing strategies. Tools like DALL-E and Adobe Firefly Midjourney are revolutionizing the way images are generated, assisting in creating content for presentations and marketing materials. I added that AI-assisted learning and thinking could be incredibly powerful for iterative changes and marketing impact.

Training AI Models with Azure

Kyle explained how businesses could leverage existing AI frameworks, such as those in Azure, to train AI models specifically for their use cases. This approach ensures data privacy and security while tapping into the evolution of AI tools, much like the evolution of data storage. Plugging into existing infrastructure with proper security measures is crucial for success.

Cloud Computing and Advanced Analytics for Small Businesses

Cost-Effective Resource Management

Kyle discussed the use of Azure cloud computing for small businesses, highlighting the ability to spin up resources at a low cost and run advanced analytics. The integration of existing security frameworks with learning management systems is aimed at delivering business outcomes and enhancing efficiency.

Applications in Supply Management and Job Scheduling

He provided examples such as supply management, inventory tracking, and job scheduling for home service businesses. The challenges of optimizing dispatching can be addressed by using tools to build logic and interrogate data for more informed decision-making.

Advanced Analytics Tools

We delved into the benefits of using advanced analytics tools like ChatGPT to analyze and visualize data sets. These tools offer new insights and perspectives, which Kyle is passionate about helping businesses leverage to scale their operations.

Engage with Us

At the end of our segment, Kyle shared his contact information for those interested in learning more, and I reminded listeners to check the show notes for additional resources. I also encouraged everyone to explore the video version of the podcast on YouTube and engage with us further.


The potential of AI for small and medium-sized businesses is immense. By leveraging existing AI tools, businesses can drive value and competitiveness in the market. The practical applications of cloud computing and advanced analytics promise efficiency gains and business growth. As we continue to navigate the ever-evolving landscape of technology, it’s clear that AI will play a pivotal role in shaping the future of business.

I hope you found these insights as enlightening as I did. If you’re an entrepreneur or business owner looking to harness the power of AI, consider the possibilities and start exploring how these tools can transform your operations. Stay tuned for more discussions on leadership and business strategy, powered by common sense.

Kyle Murphy – I specialize in providing clients with innovation solutions to complex problems that yield impactful results, measurable outcomes, and enhanced customer and employee experiences. My approach combines product management, design thinking, customer experience, and intelligent automation practices to help clients deliver on time, in scope, and on budget.

As an experienced product manager, practitioner of design thinking, and customer experience expert, I believe that solutions need to be based with the end user in mind. This mindset has helped large private and federal organizations transform and modernize to meet constantly changing demands. I have also incorporated the new aspects of the digital worker, with intelligent automation, to address the modern work journey.


Small business owners will hit an invisible wall that can stall the growth of the company. The key reason there is a wall is that owners need to shift from manager to leader. The question is, how to do that?

Doug Thorpe. Doug is a coach for CEOs and Senior Leadership Teams with 30 years of leadership experience. He is the president & CEO of Doug Thorpe Group. Doug is also a podcast host.

He helps owners understand the ways they need to reshape their thinking and attitude to make a successful break through the wall.

Learn how to move from Founder to CEO.

LinkedIn: https://www.linkedin.com/in/dougthorpe/

Doug Thorpe Website: https://dougthorpe.com/

Podcasts: https://podcasts.dougthorpe.com

Twitter: https://twitter.com/dougthorpe_com

Doug Thorpe Facebook: https://facebook.com/headwayexec

Instagram: https://instagram.com/dougthorpe_com

YouTube: https://youtube.com/@dougthorpe

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